If you are interested in our testing services or have any questions, please don’t hesitate to contact us. Our team of experienced professionals is here to help you every step of the way. Thank you for considering our clinical laboratory for your testing needs.
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At Better Life Science, we know you probably have questions regarding our services, and we’re here to answer them. Please find below answers to some of the most frequently asked questions about our practice.
Better Life Science is a clinical laboratory that offers direct-to-consumer testing services for food intolerance, food and inhalant allergies, and sexually transmitted infections.
Our testing process is simple and convenient. You can order your test online, collect your sample at home, and send it to our lab for analysis. Once we receive your sample, our team of experienced professionals will conduct the test and provide you with accurate and reliable results.
We take accuracy seriously at Better Life Science. All of our tests are backed by science and conducted using the latest technology and methods. We strive to provide the most accurate and reliable results possible.
No, you do not need a doctor’s referral to order a test. Our direct-to-consumer model eliminates the need for doctor’s referrals and makes testing easy and convenient for everyone.
Turnaround time for results varies depending on the type of test. Typically, you can expect to receive your results within 3-5 business days of our lab receiving your sample.
Our testing services are not currently covered by insurance. However, we strive to keep our testing services affordable and accessible for everyone.
Yes, you can order multiple tests at once. We offer a range of testing services to help you take control of your health and well-being.
We offer refunds or exchanges for tests that have not been used or sent to our lab for analysis. Please contact us for more information on our refund and exchange policy.
We take the privacy and confidentiality of our customers seriously. Your personal information and test results are kept confidential and protected in accordance with state and federal privacy laws.